The Runwal Group
In the year 1978, a visionary – Mr. Subhash S. Runwal set the foundation for a company to shape the dreams of families across the city. Today, the Runwal Group is considered as
one of the leading real estate developers in Mumbai. Our first and foremost focus has been to exceed our customers’ expectations and fulfil their future aspirations. With a
unique multi-domain portfolio that covers the residential, commercial and retailspace, we touch people’s lives in many different ways.
Every project – be it a residential apartment, mega shopping mall or office complex – is built on our values of reliability and transparency. Over the years, we have given the city more than 60 landmark projects and provided over 10,000 families with a lifetime of happiness – a dream home.
Our customers are the centre of our universe, and everything revolves around our customers’ desires. In a way, our guiding philosophy can be summed up in one word:’YOU’. We believe in earning your trust and building a long-lasting relationship. It reflects in our brand’s positioning statement :“With You, Always…” The three dots in the statement signify a relationship that continues forever.
We have always focused on designing and building projects around your needs and wants. Our every project starts with a detailed market research to understand your requirements. It includes understanding your needs from the project, your personal preferences in architecture and aesthetics, and your desired level of lifestyle. We also conduct a geographic research to study the traffic scenario, population density and developments. Accordingly, we design and build projects with huge parking spaces, multiple access gates and other lifestyle conveniences, which answer the future needs of the society.
Apart from your personal requirements, we take into consideration the needs of the natural surroundings. We conduct a study on the current bio-diversity of the flora and fauna, and the possible impact of the project on the same. On the basis of this analysis, we identify the developments needed to offset the environmental impact like introducing waste water management, development of the green lung through landscapes and peripheral green development and many others.
THE RIGHT PARTNERS
“No two projects are the same.” At the Runwal Group, we don’t just believe in this axiom. We live by it. That’s why we meticulously choose the right partners – architects, technical consultants, landscape designers, planning engineers and technical engineers – who would be able to meet the specific requirements of each project. Time and again, we undertake several initiatives to connect with the local channel partners to get a true understanding of your preferences and desired amenities.
At the Runwal Group, we believe in giving you more than you expect. Because you are at the heart of everything we do. We focus our efforts first and foremost towards your needs and requirements. Our experts are always there to provide you assistance and guidance in every step. In our every project, you will find a dedicated team, who will address your queries and
assist you in the documentation processes. If you want to opt for a home loan, we will help you with that too. Our team will provide you complete assistance in identifying the right finance provider and negotiating the best terms for you. Our customer care team will regularly update you on the status and development of the project after booking. We carry out a three step process before the apartment is given to you for possession. Firstly, the apartment is inspected by the project team, then by the possession team and finally by the facilities team. After the clearance is obtained from all three divisions, we will invite you to come and inspect the apartment to your satisfaction.
At the time of possession, our facilities team will help you in moving in and make sure that your family receives a grand welcome. But our facilities team’s services don’t just end here. Our team will continue to provide you assistance on a day-to-day basis – be it getting a plumber, finding a maid or getting your house painted. We make sure that our every customer-centric service adds value at all times.
QUICK RESPONSE INITIATIVE
We believe that giving a personal service helps us in understanding your needs. That’s why we are at your service through an interactive customer response programme, whenever, wherever. We are the first real estate developer to initiate this response programme, across the digital platform with a maximum response time of 24 hours to your queries.
At the Runwal Group, we connect with our audience through several group activities, customer service channels and digital avenues. Apart from exploiting the regular media options, we communicate through various digital platforms – websites, microsites, banners, direct response emailers, Facebook, Twitter and others. We have always focused on creating precise marketing collaterals, which assist you in understanding the project and taking the right decision.
MahaRERA Registration No. P51800003620